Senior Service Ambassador
Core
Front-of-house service leader managing integrated facilities, reception, hospitality, and meeting support for corporate clients.
Role type
Senior Service Ambassador (Facilities & Hospitality)
Builds
Client workspace experiences, event logistics, and daily facility operations
Domain
Commercial Real Estate / Corporate Facilities Management
Deliverable
product features
Required skills
Hospitality management, customer service, event coordination, office administration, stakeholder relationship building, MS Office proficiency
Preferred skills
Experience in front-of-house roles, problem resolution, multilingual communication
Technologies
MS Office, Copiers, Printers, VC/AV systems, Coffee machines, Water dispensers
Responsibilities
Deliver client vision and brand promise through consistent customer experiences; manage reception, calls, and guest ushering; oversee housekeeping, hygiene, and office supply logistics; coordinate pre-event planning and onsite event execution including registration and hospitality; maintain visitor logs and key contact lists.
Seniority
Senior, hands-on IC
