Soft service Executive
Core
Overseeing daily housekeeping, pantry, and facility operations to ensure cleanliness, hygiene, and vendor service delivery for office spaces.
Role type
Soft Service Executive
Builds
Clean, safe, and compliant office environments for clients
Domain
Commercial Real Estate / Facility Management
Deliverable
client delivery
Required skills
Vendor management, quality audit execution, staff attendance tracking, inventory management, SLA/KPI monitoring, regulatory compliance, pest control oversight, waste management coordination, horticulture management, client complaint resolution, report generation
Preferred skills
Experience in commercial real estate, skilled trades, or technology
Technologies
None stated
Responsibilities
Monitor housekeeping and pantry operations daily; Ensure cleanliness and hygiene standards; Coordinate with soft service vendors; Conduct facility inspections and quality audits; Track staff attendance, grooming, and performance; Manage pest control, waste management, and horticulture; Handle client complaints; Prepare operational reports; Ensure safety and environmental compliance; Manage inventory; Coordinate procurement and finance processes; Monitor SLA/KPI compliance.
Seniority
Individual Contributor, operational level