Senior Facility Manager
Core
Leading, standardizing, and enhancing soft services delivery (housekeeping, cleaning, pest control, waste management, landscaping, front office) across a real estate portfolio using data-driven insights and innovation.
Role type
Senior Facility Manager (Center of Excellence)
Builds
Standardized soft service processes, performance dashboards, and innovative service models for commercial real estate clients.
Domain
Commercial Real Estate / Facility Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Soft services operations leadership, data analytics and reporting, market research and benchmarking, process standardization, vendor management, change management
Preferred skills
Center of Excellence experience, transformation experience, FM technologies knowledge
Technologies
FM technologies, dashboards, reporting tools
Responsibilities
Manage and oversee soft services including housekeeping, cleaning, pest control, waste management, landscaping, and front office; Develop and implement standardized processes, SOPs, and benchmarks for soft services; Analyze operational data and service metrics to identify trends and improvement opportunities; Manage vendor performance, contract compliance, and service optimization; Present insights and performance updates to clients and leadership
Seniority
Senior, hands-on IC with strategic CoE focus
