Client Facilities Manager
Core
Strategic client engagement and oversight of facilities management service delivery for a geographically dispersed team.
Role type
Senior IC client facilities manager
Builds
Operational strategies, monthly reports, and service specifications for assigned entity portfolios
Domain
Commercial real estate / Facilities management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Strategic account management, business and financial acumen, stakeholder liaison, operational reporting, compliance management, budget development, KPI monitoring, risk mitigation, workplace health and safety, vendor management
Preferred skills
Tertiary qualification in Building/Facility Management or Business Administration, experience with Schedule 12s, PDCM, and AGSVA Clearance
Technologies
Microsoft suite, CMO reporting tool
Responsibilities
Serve as key liaison between JLL and client stakeholders; develop and execute operational strategies; oversee preparation of monthly operations reports and client portals; track maintenance requirements and align asset registers; monitor site attendance and safety inspections; collaborate on budget development; establish and monitor KPIs; ensure compliance with regulations and business conduct guidelines; maintain workplace health and safety standards; prepare performance assessments for strategic decision-making.
Seniority
Senior, hands-on IC
