Client Engagement Manager
Core
Manage client assignments for career document production, acting as a consultant to ensure quality and strategy alignment.
Role type
Client Engagement Manager
Builds
Career documents (resumes, profiles) and content strategies for job seekers
Domain
Career services / Resume consulting
Deliverable
client delivery
Required skills
Requirement analysis, account management, secondary research, quality assurance, MS Office, stakeholder communication, escalation management
Preferred skills
Content strategy, grammar and style expertise, ad-hoc project execution
Technologies
MS Office, company dashboards
Responsibilities
Carry out detailed requirement analysis with customers; manage account and work allocation; suggest innovative content and template strategies; supervise writers and editors; handle escalations and resolve issues; produce content for growth hacking and branding.
Seniority
Individual Contributor