Mobile Associate - Retail Sales
Core
Support retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment.
Role type
Retail sales associate (mobile services)
Builds
Wireless service plans, device sales, and customer support solutions
Domain
Telecommunications / Retail
Deliverable
product features
Required skills
Customer service, Sales, Communication, Customer problem solving, Engaging people, Multitasking, Change agility
Responsibilities
Develop proficiency in customer service and sales to deliver personalized technology and service solutions; Utilize digital tools to demonstrate network coverage, service plans, and product features; Complete required training to build knowledge of retail processes, systems, and wireless technology innovations; Collaborate with colleagues across channels to support a seamless customer experience.