Inside Sales, Customer Service
Core
Support EMEA commercial operations by managing customer interactions, pricing, order processing, and distributor support for semiconductor solutions.
Role type
Inside Sales Operations Specialist
Builds
Operational efficiency and customer satisfaction for direct customers and distribution partners
Domain
Semiconductor / Connectivity / Industrial
Deliverable
client delivery
Required skills
Pricing management, customer issue resolution, design registration validation, sales reporting, commission reporting, order management, distributor support, ERP/CRM proficiency, data accuracy
Preferred skills
SAP, Salesforce (SFDC), distributor management, channel sales operations
Responsibilities
Process special pricing requests and validate pricing structures; Resolve customer issues as primary interface; Manage design registrations and renewal processes; Distribute and validate commission reports; Maintain customer records and manage order processing; Support distributor inventory and RMA requests
Seniority
Mid-level, hands-on IC