ServiceNow Developer
Core
Design, develop, configure, and implement ServiceNow solutions for ITSM, ITOM, and SPM modules to support NASA's critical Payload Missions and Operations at the Huntsville Operations Support Center.
Role type
Senior ServiceNow Developer / Administrator
Builds
Custom ServiceNow applications, workflows, business rules, client scripts, UI policies, and integrations for IT service management and operations.
Domain
Aerospace and defense / IT Service Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow platform design and development, JavaScript/GlideScript scripting, workflow configuration, business rules, client scripts, UI policies, integrations, Agile development, instance administration, troubleshooting, technical documentation
Preferred skills
ServiceNow Certified Application Developer, ServiceNow Certified Administrator, ServiceNow ITSM Certified Implementation Specialist, ITIL frameworks, aerospace/government contracting background
Technologies
ServiceNow, JavaScript, GlideScript
Responsibilities
Design and implement ServiceNow solutions for ITSM, ITOM, and SPM; participate in full lifecycle implementation from requirements to deployment; collaborate with cross-functional teams to elicit requirements and translate business needs; develop maintainable code adhering to best practices; provide hands-on administration support including user access and configuration tuning; drive integration strategies and automation; document technical designs and processes; mentor team members; conduct testing and support production deployments
Seniority
Senior, hands-on IC
