Teamleader Claims Fire & Personal Liability
Core
Leading a team of 20 claims handlers for Fire & Personal Liability, optimizing performance, and driving operational transformation.
Role type
Senior Team Leader (Claims)
Builds
Claims processing workflows and team performance
Domain
Insurance / Claims Management
Required skills
People management, Team leadership, Performance management, Process optimization, Change management, Project management, Data analysis, Strategic planning
Preferred skills
Insurance sector knowledge, Digital transformation, Stakeholder management
Technologies
Digital tools, Performance indicators
Responsibilities
Coach and develop team members, Monitor SLAs and productivity, Optimize capacity planning, Lead operational transformation projects, Analyze claim volumes, Manage incidents
Seniority
Senior, hands-on IC