Customer Banking Specialist Relief - Devonport (30hr/wk)
Core
Frontline retail banking specialist delivering transactional services, product applications, and digital adoption support to personal and small business customers across multiple Australian branches.
Role type
Retail Banking Specialist (Frontline IC)
Builds
In-branch banking services and customer relationships for CommBank's 10M+ customers
Domain
Retail Banking / Financial Services
Deliverable
product features
Required skills
Transactional processing, loan and credit card application handling, digital banking guidance, customer relationship building, financial position review, community engagement
Preferred skills
Service excellence, independent work, holistic problem solving, integrity
Technologies
In-branch technology, digital banking platforms, customer feedback tools
Responsibilities
Process applications for personal loans and credit cards, assist customers with in-branch technology and digital banking options, reconcile transactions and review financial positions, participate in community events and fundraising, capture customer feedback to drive service improvement
Seniority
Part-time, operational level