Customer Banking Specialist - Donald
Hybrid
Core
Frontline banking specialist delivering in-branch customer service, account maintenance, and credit product applications for personal and small business customers.
Role type
Customer Banking Specialist (Retail Banking)
Builds
Seamless banking experience for 10 million+ customers via in-branch interactions and digital education
Domain
Retail Banking / Financial Services
Deliverable
client delivery
Required skills
Customer service, financial product knowledge, communication, problem solving, process adherence
Responsibilities
Conduct in-depth customer conversations regarding Home Loans, Business Banking, and Financial Advice; Support account maintenance and process credit applications; Demonstrate in-branch technology and digital banking options; Solve customer problems while adhering to risk-adverse processes