Customer Banking Specialist - Wonthaggi
Core
Frontline banking specialist delivering in-branch services, account maintenance, and credit applications for personal and small business customers.
Role type
Retail Banking Specialist (IC)
Builds
Seamless banking experience for 10M+ customers via in-branch technology and digital options
Domain
Financial Services / Retail Banking
Deliverable
client delivery
Required skills
Customer service, financial product knowledge, in-branch technology demonstration, problem solving, risk adherence
Preferred skills
Experience in financial services, retail, or hospitality
Responsibilities
Conduct in-depth customer conversations on Home Loans, Business Banking, and Financial Advice; Support account maintenance and process credit applications; Demonstrate in-branch and digital banking options; Solve customer problems while adhering to risk-adverse processes
