Patient Accounts Rep - Patient Financial Services - Full Time 8 Hours Day (7:00 AM to 3:30 PM)( Non-Union, Non Exempt)
Core
Resolve outstanding patient accounts and insurance claims through phone contact, written correspondence, and financial arrangement negotiations.
Role type
Patient Accounts Representative (Financial Services)
Builds
Cash collections and account resolutions for a hospital
Domain
Healthcare / Medical Billing
Deliverable
client delivery
Required skills
Telephone negotiation, account analysis, insurance claim verification, payment arrangement negotiation, documentation management, productivity reporting
Preferred skills
Chart Maxx or scanning systems experience, Quadra Med/Affinity or patient accounting software experience, 2-3 years in healthcare, UB04 billing regulations knowledge, electronic claims submission
Technologies
Chart Maxx, Quadra Med, Affinity, computer systems
Responsibilities
Negotiate payment arrangements with patients and guarantors, verify insurance payments and patient responsibility against EOBs, obtain charity applications and supporting documentation, prepare refund requests and account write-off requests, reduce outstanding dollars and accounts on a consistent basis, report daily collection activities, maintain accurate patient account notes in the computer system.
Seniority
Individual Contributor