Referral Services Specialist - Referral Management - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Core
Provides clinical/financial care coordination services, evaluates options to meet individual health care needs, and coordinates care across service sites to promote cost-effective, quality outcomes.
Role type
Healthcare care coordination specialist
Builds
Interdisciplinary plans of care and patient admission processes
Domain
Healthcare / Ambulatory Services
Required skills
Care coordination, Patient admission management, Referral processing, Communication with physicians and patients, Documentation, Database maintenance
Preferred skills
Medical Assistant training, Scheduling experience, Case management, Utilization review, Medical Assistant certification (CMA) or LVN license
Technologies
Ambulatory Referral Management system, Computer systems
Responsibilities
Review incoming referrals and initiate patient relationships, Transcribe referrals into management systems, Coordinate care across service sites, Manage patient admission and entry processes, Ensure appropriate documentation of medical admitting information, Assist in developing departmental databases for tracking new patient calls
Seniority
Individual Contributor, mid-level specialist