Patient Access Representative - Orthopaedic Surgery Clinic - Full Time 8 Hour Days (Non-Exempt) (Union)
Core
Front desk representative managing patient check-in, scheduling, and insurance verification for orthopaedic surgery clinics.
Role type
Patient Access Representative (Front Desk)
Builds
Patient registration and scheduling workflows for orthopaedic physicians
Domain
Healthcare / Orthopaedic Surgery
Deliverable
client delivery
Required skills
Patient registration, insurance verification, scheduling, medical records management, EMR navigation, cash handling
Preferred skills
Ambulatory clinic experience, medical terminology, Cerner EMR proficiency
Technologies
Cerner, EMR systems, Ecommerce/Passport verification portals
Responsibilities
Generate patient MRNs and verify demographics, coordinate new patient schedules with physicians, verify insurance benefits and authorizations, obtain and scan required patient documents, balance cash drawers and prepare bank deposits
Seniority
Entry-level, hands-on IC