Support Coordinator II - Neurosciences Clinic - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Core
Intermediate-level support coordinator managing outpatient flow, scheduling, and patient intake for a multi-specialty neurosciences clinic.
Role type
Support Coordinator II (Administrative)
Builds
Smooth outpatient clinic operations and patient scheduling workflows
Domain
Healthcare / Ambulatory Care
Deliverable
Dashboards & analysis (patient flow data) | Product features (scheduling systems)
Required skills
Patient scheduling, intake processing, insurance verification, medical records management, customer service, data entry, referral coordination
Preferred skills
Medical terminology, insurance billing, Mandarin or Spanish language proficiency, CMA certification
Technologies
GE Centricity Business, Cerner, PBAR, Microsoft Outlook
Responsibilities
Coordinate multiple appointments across multi-specialty services; process new referrals and obtain outside medical records; schedule diagnostic testing and consultations; manage co-pay collections and financial risk assessments; act as single point of contact for patients and caregivers; distribute messages to medical personnel via text, voice, and email.
Seniority
Intermediate, hands-on IC
