Support Coordinator II - PMOB Cardiovascular Institute Clinic - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Core
Intermediate-level support coordinator managing outpatient clinic flow, patient intake, scheduling, and financial coordination for multi-specialty cardiovascular services.
Role type
Support Coordinator II (Administrative/Operations)
Builds
Smooth outpatient clinic operations and patient care delivery
Domain
Healthcare / Ambulatory Care / Cardiovascular
Deliverable
Dashboards & analysis
Required skills
Patient scheduling, medical records management, insurance verification, customer service, data entry, referral processing, co-pay collection, message distribution
Preferred skills
Medical terminology, insurance billing, Mandarin or Spanish language proficiency, CMA certification, billing/coding certification
Technologies
GE Centricity Business, Cerner, PBAR, Microsoft Outlook
Responsibilities
Coordinate multiple appointments across multi-specialty services; process new referrals and obtain outside medical records; schedule evaluations, surgeries, labs, and diagnostic testing; collect co-pays and prepare patient liability estimates; act as single point of contact for patients and caregivers; distribute messages to medical personnel via text, voice, and email; assist with billing audits and charge corrections.
Seniority
Intermediate, hands-on IC
