Senior Learning and Development Specialist
Core
Lead training needs analysis, design, and implementation of strategic learning and organizational development solutions for a diverse range of employees across multiple business units.
Role type
Senior Learning & Development Specialist
Builds
Strategic learning programs, compliance training modules, new hire orientation content, and career progression pathways
Domain
Higher Education Auxiliary Services (Hospitality, Housing, Transportation, Bookstores)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Training needs analysis, instructional design, facilitation, program management, stakeholder collaboration, compliance tracking, content management, performance gap analysis, career pathing
Preferred skills
Master presenter, consultant, team leadership
Technologies
Mobile app content management, digital monitors, customer feedback systems
Responsibilities
Coordinate mandatory compliance and regulatory training (food safety, workplace safety); administer customer feedback program and implement training-based solutions; manage content and scheduling for department mobile app and digital monitors; lead and facilitate new hire orientation; create position-specific training and development programs
Seniority
Senior, hands-on IC with team leadership