Commercial Operations Administrator
Core
Manages the business interface between the university's computer chip fabrication service (MOSIS) and its customers, handling order processing, negotiations, and customer support.
Role type
Commercial Operations Administrator
Builds
Customer engagement and order fulfillment for semiconductor fabrication services
Domain
Semiconductor manufacturing / University research services
Deliverable
client delivery
Required skills
Order processing, purchase order negotiation, accounts receivable management, CRM usage, process improvement, stakeholder communication
Preferred skills
HubSpot experience, knowledge of integrated circuit fabrication technologies, familiarity with legacy operating systems (Unix, VAX/VMS, DOS)
Responsibilities
Contact potential customers to increase business, review and approve purchase orders, prepare management reports, resolve day-to-day execution blockers, respond to customer inquiries, escalate support problems
Seniority
Mid-level, 5+ years experience