Director, Product Owner, CSS Profile
Core
Director of CSS Profile, a critical financial aid tool helping over 400,000 students access need-based aid annually.
Role type
Director, Product Owner
Builds
CSS Profile product for students, parents, and colleges
Domain
Higher Education / Financial Aid Administration
Deliverable
product features
Required skills
Financial Aid administration, product ownership, backlog management, user requirements analysis, regulatory compliance, vendor relationship management, data-informed decision making
Preferred skills
Institutional Methodology, PowerFAIDS, digital product development, cloud computing, SaaS, agile software development
Technologies
CSS Profile, PowerFAIDS, Institutional Methodology
Responsibilities
Collect inputs and develop business requirements via user interviews and focus groups; document requirements using use cases and specifications; own and maintain the full product backlog; contribute to long-term product roadmaps and technical transformation; drive operational processes to meet uptime and customer satisfaction metrics; respond to system outages and high-priority escalations
Seniority
Director, strategic product leadership
