Associate Director, Financial Aid Communications (Student Financial Support)
Core
Develop and execute a comprehensive financial aid communications strategy to enhance access and affordability messaging for students, families, and counselors across digital channels.
Role type
Associate Director, Strategic Communications & Policy
Builds
Multi-channel communications strategies, content management systems, student-facing resources, and advocacy materials
Domain
Higher Education / Student Financial Services
Deliverable
product features
Required skills
Strategic messaging development, content strategy, analytics & reporting, team supervision, policy compliance, digital platform management
Preferred skills
Master's degree, 5+ years professional communications experience, Adobe Creative Suite, HTML/CSS
Technologies
WordPress, Slate Portal, Net Partner Portal, Student Information System, Adobe Creative Suite, social media tools
Responsibilities
Develop multi-channel financial aid communications strategy; oversee content management across key platforms; lead university-wide communications initiatives; supervise Federal Work Study student employees; create informational resources and marketing materials; manage communications calendar and analytics dashboard.
Seniority
Senior, hands-on IC with leadership responsibilities