UC-Expert Mitel OpenScape Enterprise österreichweit (w/m/d)
Core
Responsible for the operation, development, and transformation of complex UC and Voice solutions in the Mitel environment.
Role type
Senior UC Engineer (Mitel/OpenScape)
Builds
Customer-specific UC and Voice solutions for service provider environments
Domain
Telecommunications / Unified Communications
Required skills
Mitel/OpenScape Enterprise expertise, Unify Management tools (Fault Manager, HiPath Manager, CMP, Deployment Server), Root Cause Analysis, Incident & Problem Management, 3rd-Level Troubleshooting, Migration planning, SLA management
Preferred skills
STI-352, STI-252 certifications, QoS management
Technologies
Mitel OpenScape, Unify Fault Manager, HiPath Manager, CMP, Deployment Server, Trace Manager, QoS Manager
Responsibilities
Install, operate, and continuously develop customer-specific UC and Voice solutions; Configure and manage complex Voice infrastructures and 3rd-party products; Analyze faults at 3rd-level and perform Root Cause Analyses; Participate in concept creation, architecture definition, and project execution; Plan and realize transition, transformation, and migration projects; Standardize and optimize UC service architectures
Seniority
Senior, hands-on IC
