ServiceNow Developer
Core
Implement and customize ServiceNow Sales and Order Management (SOM) platform for B2B Telecom and ICT solutions.
Role type
ServiceNow Developer (JavaScript)
Builds
Lead-to-Cash workflows, Sales and Order Management Workspaces, Product Catalog, CPQ, pricing, bundling, and order decomposition logic.
Domain
Telecommunications / ICT
Required skills
JavaScript, Glide API, Business Rules, Client Scripts, Script Includes, ServiceNow UI Builder, Integration Hub, Flow Designer, API-based integrations
Preferred skills
ServiceNow Workspaces customization, Telecommunications/ICT environments, product catalogs, order management processes, TM Forum standards, ServiceNow certifications (CSA, CAD, CIS)
Technologies
ServiceNow, JavaScript, UI Builder, Integration Hub, Flow Designer
Responsibilities
Designing and developing Lead-to-Cash workflows within ServiceNow SOM; Configuring and customizing Sales and Order Management Workspaces using UI Builder; Developing Product Catalog, CPQ, pricing, bundling, and order decomposition logic; Building and maintaining integrations between ServiceNow and external CRM, ERP, billing, and fulfillment systems; Configuring automation and AI-driven capabilities; Ensuring data integrity and lifecycle management across orders, assets, contracts, and customer records.
Seniority
Mid-Senior, hands-on IC
