Администратор „Компютърни системи“
Core
Administer and support IT infrastructure for business clients, ensuring technical support according to SLAs and managing user/server environments.
Role type
System Administrator (IT Support)
Builds
IT infrastructure services for business clients
Domain
IT Services / Managed Services Provider (MSP)
Required skills
Windows OS administration, Microsoft technologies (Active Directory, Microsoft 365, Exchange, Intune), network basics (TCP/IP, DNS, DHCP, VPN), incident management systems, English (fluent written and spoken)
Preferred skills
Linux/macOS administration, cloud services and virtualization, IT infrastructure monitoring, corporate client/MSP experience, certifications in system administration
Technologies
Windows, Active Directory, Exchange, Microsoft 365, Intune, VPN, TCP/IP, DNS, DHCP
Responsibilities
Provide technical support to clients per SLA, administer and maintain user and server operating systems, diagnose and resolve software incidents, install and configure software/hardware/network services, manage Microsoft environments, configure VPN and basic network settings, coordinate with internal/external teams for complex issues, maintain technical documentation, participate in new technology implementation and infrastructure optimization
Seniority
Entry-level to Experienced