Alcatel-Lucent Enterprise UC Expert (w/m/d)
Core
Responsible for the operation, development, and transformation of complex UC and Voice solutions in the Alcatel-Lucent-Enterprise environment.
Role type
Senior UC and Voice Infrastructure Expert
Builds
Stable UC/Voice infrastructure and migration projects for service provider environments
Domain
Telecommunications / Unified Communications
Required skills
Alcatel-Lucent Enterprise (OXE) expertise, Contact Center (CCA, CCS), PBX 4059EE, Integrated Automatic Exchange, DECT, 8770 Management Server, Incident Management, Root Cause Analysis, SLA management, Project planning for migrations
Preferred skills
Team knowledge transfer, Technical service development
Technologies
OXE, CCA, CCS, 4059EE, DECT, 8770 Management Server
Responsibilities
Install, operate, and evolve customer-specific UC solutions; Configure and manage complex Alcatel infrastructures; Analyze 3rd-level incidents and perform root cause analysis; Plan and execute transition and transformation projects; Support team knowledge transfer
Seniority
Senior, hands-on IC
