Lead Associate Principal, OTSI Governance and Operations
Core
Drive process maturity, operational discipline, and portfolio governance for the Office of Technology Strategy and Innovation (OTSI) at a financial market utility.
Role type
Senior individual contributor, OTSI Governance and Operations Lead
Builds
Operational frameworks, governance protocols, portfolio dashboards, and cross-functional working group outcomes
Domain
Financial Services / IT Governance & Operations
Deliverable
dashboards & analysis
Required skills
Process improvement (CMMI, ITIL, Lean), IT governance frameworks (COBIT, NIST 800-53), capacity modeling, SLA management, stakeholder facilitation, data visualization
Preferred skills
Portfolio management, Agile/Scrum, workflow automation, policy management platforms
Technologies
Microsoft Office Suite, Confluence, SharePoint, Jira, ServiceNow, Azure DevOps, Tableau, Power BI, Draw.io, Visio, PolicyTech, Archer
Responsibilities
Lead end-to-end process improvement initiatives; Facilitate Enterprise Architecture Working Group (EAWG) and governance forums; Manage OTSI portfolio, capacity, and SLAs; Develop and refine governance policies and standards; Monitor process adherence and report KPIs/OKRs
Seniority
Senior, hands-on IC
