Principal Analyst, CGT Process Automation & AI
Core
Leading process automation and AI implementation projects for the Commercial CGT Data, Technology & Engineering team, focusing on workflow standardization, documentation, and operational efficiency.
Role type
Principal Analyst, Process Automation & AI
Builds
Agentic AI solutions, process maps, standard operating procedures, and workflow improvements for commercial cell and gene therapy operations.
Domain
Biotechnology / Cell and Gene Therapy (CGT) / Digital Transformation
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Business process management, workflow analysis, project management, cross-functional leadership, change management, process documentation, stakeholder engagement, AI solution implementation, automation strategy
Preferred skills
Salesforce Agentforce, pharmaceutical industry experience, cell and gene therapy business processes, Power BI, matrixed environment navigation
Technologies
Salesforce Agentforce, ServiceNow, Jira, Smartsheet, Asana, Microsoft Project, Visio, SharePoint, Teams, Power BI
Responsibilities
Lead projects for process improvements and AI implementations; deliver agentic solutions hands-on; document and manage ways of working; partner with stakeholders to identify process gaps; establish process documentation standards; assess improvement opportunities involving AI tools; coordinate cross-functional teams; drive change management activities; monitor process effectiveness.
Seniority
Principal, hands-on IC with strategic oversight
