Eligibility Worker (Public Benefits Specialist) – 3 vacancies!
Core
Determine eligibility for public benefits including SNAP, Medicaid, TANF, and childcare services through in-person and phone interviews.
Role type
Eligibility Worker (Public Benefits Specialist)
Builds
Eligibility determinations for state-administered social support programs
Domain
Public Sector / Human Services
Deliverable
client delivery
Required skills
Interviewing applicants, interpreting and applying policies and regulations, communicating complex information clearly, maintaining accurate client records, making independent decisions, time management
Preferred skills
Trauma-informed approach, cultural awareness, working with diverse backgrounds
Responsibilities
Interview applicants to gather and assess information for benefits, perform eligibility determinations and periodic reviews, assist customers receiving or applying for benefits, communicate eligibility decisions, provide person-centered services
Seniority
Entry-level to Mid-level, hands-on IC