OSP Telecommunicator 2 – Northern Command Center
Core
Coordinate communication between field officers, local/county law enforcement, emergency services, state agencies, and the public across a multi-county geographic area.
Role type
OSP Telecommunicator 2 (Emergency Communications)
Builds
Public safety information flow via 9-1-1 systems, teletype network, and computer-aided dispatch
Domain
Public Safety / Emergency Services
Deliverable
client delivery
Required skills
Public contact experience (3 years), High school diploma or GED, Typing speed (35 wpm), Reading/writing at 12th grade level
Preferred skills
Emergency request dispatching experience, Multi-line phone handling, Shift work experience, High accuracy and attention to detail
Technologies
9-1-1 emergency reporting system, Teletype network, Computer-aided dispatch
Responsibilities
Answer multiple phone lines, Monitor and respond to multiple radio channels simultaneously, Coordinate communication between field officers and emergency services, Support statewide and nationwide networks
Seniority
Entry-level to Mid-level, hands-on IC