Highway Patrol Telecommunicator in Training (Wake County)
Core
Coordinate emergency and non-emergency response efforts by receiving, prioritizing, and accurately relaying critical information to first responders.
Role type
Public safety telecommunicator
Builds
Emergency response coordination for law enforcement, fire, and EMS
Domain
Public safety / Law enforcement communications
Deliverable
client delivery
Required skills
Emergency call triage, multi-source information processing, law enforcement radio code proficiency, risk assessment, public safety system operation, data access and dissemination
Preferred skills
FCC/DCI regulations knowledge, high-pressure decision making, emergency communication equipment experience, mapping software usage
Technologies
Computer-Aided Dispatch (CAD), TTY/TTD systems, Land Mobile Radio System, CIIS, Omnixx, Microsoft Office Suite
Responsibilities
Assess and coordinate emergency response activities, receive and prioritize information from public and agencies, identify risks to responding units, operate communication and technology systems, handle specialized systems (nuclear facility circuits, AMBER/SILVER Alerts), access and disseminate law enforcement data, serve as liaison between public and agencies
Seniority
Entry-level, trainee position