Front Desk Specialist (Office Specialist 2) - Spanish/English Bilingual Preferred Not Required
Core
Front desk and administrative support for caseworkers and supervisors in the Child Welfare agency, serving as the first point of contact for clients and visitors.
Role type
Front Desk Specialist (Office Specialist 2)
Builds
Clerical support for Child Welfare caseworkers and supervisors
Domain
Public Sector / Child Welfare
Deliverable
Dashboards & analysis
Required skills
Front desk/reception duties, keyboarding and word processing, computer systems for data entry, explaining rules and regulations, conflict resolution, adapting communication styles, bilingual English/Spanish communication
Preferred skills
Bilingual English/Spanish
Technologies
Computer systems, word processing software
Responsibilities
Answer calls and direct clients to resources, receive and distribute mail, maintain reception area and meeting room schedules, distribute bus passes and maintain records, provide administrative support including notarization, maintain desk manuals, assist with fleet vehicle duties
Seniority
Entry-level to Mid-level IC
