Constituent Services & Front Desk Assistant (Public Services Representative 3)
Core
Front desk and constituent services support for the Governor's Office, managing visitor access, screening dignitaries, and processing public correspondence.
Role type
Front Desk Assistant / Constituent Services Representative
Builds
Office operations, visitor access control, and constituent communication workflows
Domain
Government / Public Administration
Deliverable
client delivery
Required skills
Customer service, mail processing, guest screening, safety protocol adherence, administrative coordination, Microsoft Office proficiency, website content maintenance
Preferred skills
Experience with high-level officials, government procedures, sensitive information handling, diverse community familiarity
Responsibilities
Greet and screen visitors including dignitaries and legislators; process constituent mail and voicemails; coordinate office supply inventory and equipment maintenance; update website content for public meeting compliance; act as safety coordinator for threat assessment; elevate complex inquiries to senior staff
Seniority
Entry-level to Mid-level, hands-on IC