Public Benefits Specialist. Bilingual English/Spanish Preferred
Core
Conduct eligibility determinations and reviews for health, food security, employment, and cash benefits for Oregon residents, providing person-centered, trauma-informed services.
Role type
Public Benefits Specialist
Builds
Eligibility decisions and service referrals for the Oregon Eligibility Partnership
Domain
Public sector social services
Deliverable
client delivery
Required skills
Eligibility determination, policy interpretation, trauma-informed care, data entry, document review, conflict de-escalation
Preferred skills
Bilingual English/Spanish
Technologies
Multiple databases, web-based platforms
Responsibilities
Perform eligibility determinations and periodic reviews; Conduct interviews with applicants in-person and over the phone; Communicate eligibility decisions to applicants; Provide person-centered services with a trauma-informed approach
Seniority
Entry-level to Mid-level