Employment Counselor
Core
Conduct one-on-one career counseling, job search assessments, and case management to help unemployed individuals secure employment and retain jobs.
Role type
Employment Counselor / Case Manager
Builds
Individualized employment plans and job placement outcomes for participants
Domain
Public sector workforce development / Unemployment insurance services
Deliverable
client delivery
Required skills
case management, job search strategy coaching, resume review, data entry, program compliance, stakeholder coordination
Preferred skills
experience with diverse populations, knowledge of local labor market trends, bilingual communication (English/Spanish)
Technologies
MOSES system, Mass JobQuest, electronic case management systems
Responsibilities
Conduct initial and final reviews with intensive career action planning; manage caseloads providing individualized coaching and mentoring; monitor participant progress from engagement through job placement and retention; coordinate with internal staff and external partners to ensure service delivery
Seniority
Entry to Mid-level, hands-on IC