Senior Director, Applied AI - Hybrid (Acton, MA)
Core
Define and lead Insulet's enterprise AI vision, strategy, and operating model to transform critical business priorities into scalable AI solutions across patient engagement, customer experience, and operations.
Role type
Principal enterprise AI strategy leader (Senior Director)
Builds
Enterprise AI portfolio spanning patient adherence, next-best-action, segmentation, field effectiveness, marketing optimization, forecasting, customer service copilots, and workflow automation.
Domain
Healthcare / Medical Devices / Enterprise AI Strategy
Deliverable
production ML models
Required skills
Enterprise AI strategy, portfolio management, executive influence, responsible AI governance, organizational leadership, healthcare domain knowledge, AI product lifecycle management, data governance, change management
Preferred skills
Medical devices/life sciences experience, scaling AI agents and copilots, enterprise data ecosystems (Salesforce, AWS, Azure, Databricks)
Technologies
Salesforce, ServiceNow, Genesys, AWS, Azure, Databricks, Snowflake
Responsibilities
Define 5+ year enterprise AI strategy and investment portfolio; Own end-to-end AI product capabilities from discovery to production; Establish governance for responsible AI deployment; Build and lead a multi-layer organization of directors and managers.
Seniority
Senior, hands-on IC with significant leadership of leaders
