Senior Director, Applied AI - Hybrid (Acton, MA)
Core
Define and lead Insulet's enterprise AI vision, strategy, and operating model to transform business priorities into scalable AI solutions for patient engagement, customer experience, and commercial effectiveness.
Role type
Principal, strategy-level enterprise AI leader (CTO/ELT level)
Builds
Enterprise AI portfolio spanning patient adherence intelligence, next-best-action recommendations, customer service copilots, AI agents, and workflow automation
Domain
Healthcare / Medical Devices / Enterprise AI Strategy
Required skills
Enterprise AI strategy, portfolio management, executive stakeholder influence, responsible AI governance, organizational leadership, investment prioritization
Preferred skills
Healthcare/medical devices industry experience, scaling AI agents and copilots, enterprise data governance, familiarity with Salesforce/AWS/Azure/Databricks
Technologies
Salesforce, ServiceNow, Genesys, AWS, Azure, Databricks, Snowflake
Responsibilities
Define 5+ year enterprise AI vision and roadmap; Own end-to-end AI product portfolio from discovery to production; Establish governance frameworks for responsible AI deployment; Build and lead multi-layer organization of directors and engineers; Influence enterprise strategy at CTO/ELT levels
Seniority
Principal, strategy & mentorship
