Director, Cross Border
Core
Lead strategy, development, and execution of North American cross-border ground freight operations across the U.S., Mexico, and Canada to build scalable, compliant, and cost-effective door-to-door transportation solutions.
Role type
Director, Cross-Border Road Freight
Builds
Integrated cross-border road freight product and carrier networks
Domain
Supply chain logistics, cross-border trucking, customs brokerage
Deliverable
product features
Required skills
Cross-border trucking operations, customs compliance, P&L management, carrier contract negotiation, multi-region team leadership, regulatory risk management
Preferred skills
U.S.–Mexico/U.S.–Canada trucking experience, bonded freight management, TMS platform proficiency, bilingual English/Spanish
Technologies
TMS platforms, freight visibility tools, operational analytics
Responsibilities
Own and develop the North American cross-border road freight product; Partner with regional leadership to align strategy and service execution; Oversee integrated cross-border solutions including transportation and customs coordination; Manage relationships with asset-based carriers and owner-operators; Lead and develop operations managers and cross-border specialists; Drive operational consistency and service reliability across trade lanes
Seniority
Director, strategic leadership & multi-region operations