Analista de Onboarding I
Core
Execute technical setup and activation of new fitness academies and studios in SMB and LATAM segments, ensuring correct configuration, delivery timelines, and a positive client experience.
Role type
Senior IC implementation engineer (fitness software)
Builds
Production software configurations and integrations for fitness club management platforms
Domain
Fitness industry + SaaS implementation
Required skills
Technical setup of fitness software modules, data migration, client communication, SLA management, documentation
Preferred skills
Experience with SMB and LATAM markets, knowledge of payment integrations and invoicing systems
Technologies
ABC Glofox, ABC Ignite, ABC Trainerize, ABC Evo
Responsibilities
Execute complete setup of new academies, configure modules and integrations per client scope, conduct data migrations, ensure 'ready to operate' delivery within SLAs, update configuration documentation, report errors and improvements
Seniority
Mid-level, hands-on IC
