Change, Learning & Communications Analyst
Core
Plan and deliver hands-on organizational change management (OCM), communications, and training for IT-led projects to help employees adopt new systems and processes.
Role type
Change, Learning & Communications Analyst
Builds
Integrated change management, communications, and training plans aligned with project milestones
Domain
Manufacturing / IT Operations
Required skills
stakeholder mapping, change impact assessment, training design, communication strategy, adoption monitoring, instructional design, facilitation, project coordination, risk identification, feedback analysis
Preferred skills
experience in manufacturing/logistics/retail, enterprise platform implementation (SharePoint, ServiceNow, JD Edwards, Oracle, MS Dynamics 365, Power BI, Salesforce), distributed team support
Technologies
SharePoint, ServiceNow, JD Edwards, Oracle, Microsoft Dynamics 365, Power BI, Salesforce
Responsibilities
Partner with project managers to identify technology impacts on employees; map stakeholders and assess readiness; develop and execute change, communication, and training plans; deliver training sessions and create user guides; monitor adoption and adjust strategies; support go-live and post-implementation activities.
Seniority
Mid-level, hands-on IC
