Senior Business Analyst
Core
Lead projects from a Solution Delivery perspective, bridging client needs with technology implementation in the manufacturing industry.
Role type
Senior Business Analyst (Solution Delivery)
Builds
Production systems, CRM, Ecommerce, and digital solutions for manufacturing clients
Domain
Manufacturing (Roofing/Building Materials), Sales, Customer Service
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Business process flows and modelling, SDLC methodology, User Story creation, Stakeholder management, Technical documentation, Mentoring
Preferred skills
CRM implementation, Ecommerce project delivery, ERP applications, Integration frameworks, UI/UX principles
Technologies
JIRA, Trello, Salesforce, Oracle JDE, Oracle Fusion Middleware, SOAP, REST, JSON, XML, SharePoint, WordPress, CSS, HTML, Javascript
Responsibilities
Lead projects from requirements gathering to delivery in Agile/Scrum environments, Liaise between clients and project teams to prioritize business value, Create technical documentation and flow diagrams, Act as functional lead on complex projects involving 3rd party integrators, Provide guidance and mentorship to junior analysts, Perform troubleshooting of production systems
Seniority
Senior, hands-on IC with mentorship responsibilities