Technical Support Manager Paper & Board
Core
Provide technical support for commercial activities, drive innovation, and act as an expert ambassador for Imerys' mineral-based solutions in the Paper & Board industry.
Role type
Technical Support Manager (Paper & Board)
Builds
Technical solutions and product applications for Paper & Board customers
Domain
Materials science / Paper & Board industry
Deliverable
client delivery
Required skills
Technical sales support, customer needs analysis, project management, quality issue resolution, technical training, innovation strategy, benchmarking analysis
Preferred skills
Experience in Paper & Board industry, Salesforce proficiency, German language skills
Technologies
Excel, Word, Gsuite, Web tools, Salesforce
Responsibilities
Support technical sales opportunities and lift customer objections, identify technical opportunities for organic growth, manage customer innovation and new product qualification, develop innovation strategies for the Paper & Board segment, resolve significant customer quality issues, act as technical ambassador in external communications and standardization committees
Seniority
Mid-Senior, hands-on IC with management responsibilities