Performance & Rewards Senior Specialist
Core
End-to-end compensation, benefits, performance management, and payroll operations specialist ensuring accurate delivery across the employee lifecycle.
Role type
Senior IC payroll and benefits operations specialist
Builds
Accurate payroll transactions, compensation/benefits enrollments, and compliance reporting for a global workforce
Domain
Global Business Services (GBS) / Payroll & Benefits Administration
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Payroll processing, benefits administration, payroll validation, reconciliations, statutory compliance, data analysis, root cause analysis, process standardization, KPI monitoring, stakeholder partnership
Preferred skills
Multi-country payroll operations (APAC/Europe), Shared Services/GBS/BPO background, advanced Excel, audit governance, knowledge transfer
Technologies
Excel, Workday, Payroll systems
Responsibilities
Execute and validate compensation, benefits, performance, and payroll processes; lead resolution of complex payroll issues and escalations; drive process efficiency and automation; monitor operational KPIs and SLAs; partner with HR, Finance, and vendors; maintain process documentation and coach team members
Seniority
Senior, hands-on IC