Senior Product Manager - Mobile Primary Bank - Mortgages
Core
Lead the development and delivery of initiatives to strengthen ING's Mobile Primary Bank proposition for mortgage customers, driving sustainable growth and profitability.
Role type
Senior Product Manager (Customer Journey Expert)
Builds
Mobile Primary Bank strategy, customer propositions, loyalty programs, and engagement strategies for the mortgage portfolio.
Domain
Financial Services / Banking / Mortgages
Deliverable
product features
Required skills
Customer acquisition, retention, and engagement strategy; proposition development; commercial and analytical capability; stakeholder management; strategic thinking; hands-on delivery mindset.
Preferred skills
Experience in customer growth or related roles within financial services.
Technologies
None stated
Responsibilities
Lead development and delivery of initiatives to strengthen the Mobile Primary Bank proposition; design innovative customer propositions and loyalty programs; use customer and market insights to identify growth opportunities; partner with cross-functional teams to bring initiatives to life; monitor and optimize customer and commercial outcomes.
Seniority
Senior, hands-on IC