Data Lead - Customer Relationship Platform (Salesforce) Operations

Hyderabad (Office), INFull-time2026-11-03 → 2026-11-10

Core

Support a global CRM transformation from Veeva CRM to Salesforce Life Sciences Cloud by acting as a bridge between business, data, and technical teams.

Role type

Senior IC data operations lead (CRM migration)

Builds

Data migration, integration mapping, and transition into new CRM ecosystem

Domain

Life Sciences / Pharma commercial operations

Required skills

Data management, CRM platforms (Veeva/Salesforce), Commercial systems integration, Pharma commercial operations, Regulatory compliance, Stakeholder management

Preferred skills

CRM migration programs, Salesforce Life Sciences Cloud, ETL processes, Global rollout programs, Project management

Technologies

Veeva CRM, Salesforce Life Sciences Cloud, ETL, Integration middleware

Responsibilities

Provide country-specific data inputs and context for CRM migration; Validate business data requirements and ensure data readiness; Map data flows and integration touchpoints between CRM and upstream/downstream systems; Perform post-migration data validation and reconciliation

Seniority

Senior, hands-on IC

About Novartis

Novartis is committed to working with and providing reasonable accommodation to all individuals. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to receive more detailed information about the essential functions of a position, please send an e-mail to and let us know the nature of your request and your contact information. Please include the job requisition number in your message.