Associate Director ResearchOps (DD&IT Experience and Adoption)
Core
Design, implement, and scale user research operations by establishing processes, tools, governance, and repositories for research data and insights to drive organizational impact.
Role type
Associate Director, Research Operations
Builds
Enterprise research operating model, participant management systems, knowledge repositories, and AI-enabled research workflows
Domain
Life Sciences / User Research Operations
Required skills
Research lifecycle management, participant recruitment and screening, research governance and ethics, enterprise research tools management, AI-enabled operations, program management, stakeholder management, process improvement
Preferred skills
Budget management, IT governance, IT service management, operational excellence, performance management, quality assurance
Technologies
Enterprise research platforms, participant recruitment platforms, AI tools for research operations
Responsibilities
Design and improve ResearchOps operating model and workflows; Establish and scale participant management processes; Own research governance, ethics, and compliance frameworks; Develop and manage research knowledge repositories; Lead research tools and platform ecosystem; Drive research competency and enablement programs; Measure and improve ResearchOps effectiveness; Champion AI-enabled research operations
Seniority
Senior, hands-on IC with leadership responsibilities
