Sr. Operations Manager
Core
Leading end-to-end operational lifecycle of globally deployed, high-impact software solutions, ensuring stability, security, and continuous improvement.
Role type
Senior IT Operations Manager
Builds
Reliable, scalable, and well-managed digital solutions for biomedical research
Domain
Biomedical Research / Life Sciences / IT Operations
Deliverable
production ML models | product features | infrastructure
Required skills
Application lifecycle management, Incident/Problem/Service management, Vendor governance, Security & compliance, SLA/KPI monitoring, Cross-functional collaboration, Automation, Knowledge management
Preferred skills
DevOps tools, Cloud environments (AWS, Azure), Drug discovery research, People management, Waterfall Model
Technologies
AWS, Azure
Responsibilities
Own end-to-end operational lifecycle of applications; Ensure application stability, availability, and resilience; Lead incident, problem, and service management; Govern application releases and vendor-driven changes; Drive security, vulnerability remediation, and compliance; Manage cross-functional dependencies for business continuity; Define and improve service performance through metrics; Lead external support providers for governance and cost optimization; Drive continuous operational excellence through automation and process optimization.
Seniority
Senior, hands-on IC with leadership responsibilities
