Sr. Operations Manager
Core
Leading end-to-end operations for globally deployed, high-impact software solutions, ensuring stability, security, and continuous improvement.
Role type
Senior IT Operations Manager
Builds
Reliable, scalable, and well-managed digital solutions for biomedical research
Domain
Biomedical research / Life sciences / IT Operations
Deliverable
production ML models | product features | infrastructure
Required skills
Application Operations Management, IT Service Management (ITSM), Incident & Problem Management, Root Cause Analysis, Performance Monitoring, Security & Compliance, Release Governance, Vendor Management, Disaster Recovery Coordination, SLA/KPI Management
Preferred skills
Drug discovery research experience, Cloud environment expertise (AWS, Azure), DevOps tools familiarity
Technologies
AWS, Azure
Responsibilities
Own end-to-end operational responsibility for software applications post-deployment, oversee incident and problem management, manage releases and patches, lead vulnerability management, coordinate with infrastructure and DR teams, define and monitor SLAs/KPIs, guide external support teams, drive operational excellence through automation.
Seniority
Senior, hands-on IC with team coordination
