Mitarbeiter Kundensupport (m/w/d) für den Bereich Solar & Energy
Core
Providing customer support via phone, email, and social media for installers and end-users regarding Solar Energy products.
Role type
Customer Support Specialist (Solar Energy)
Builds
Customer support services for Fronius Solar Energy products
Domain
Renewable Energy / Solar
Deliverable
client delivery
Required skills
Technical understanding, MS Office proficiency, CRM software usage, Analytical tools usage
Preferred skills
Technical affinity, Service orientation, Structured work style, Independence
Technologies
MS Office, MS CRM, Fronius Analysetools
Responsibilities
Answering customer questions about Solar Energy products, Recording customer inquiries and contacts in CRM, Handling support via phone, email, and social media
Seniority
Individual Contributor, Entry to Mid-level
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