Billing Assistant - Lanihuli Patient Service Center
Core
Manage patient accounts, review delinquent accounts, and establish repayment plans in accordance with Accounts Receivable guidelines.
Role type
billing specialist (accounts receivable)
Builds
current account status and consistent payment application for clinical laboratory clients
Domain
healthcare / clinical laboratory
Required skills
customer account research, inbound and outbound calling, past-due notification submission, repayment plan coordination, delinquent account tracking, administrative reporting, data entry (10-key and typing 35+ wpm), confidentiality maintenance
Preferred skills
medical/insurance billing experience, customer service experience, multitasking in fast-paced environments
Responsibilities
Initiate contact with customers regarding account status, submit past-due notifications, follow up on missed repayment arrangements, coordinate with local sales on client accounts, track and monitor delinquent accounts, report seriously delinquent accounts to leadership
Seniority
entry-level to junior