Implementation Consultant, Client Configuration (Portuguese Speaking)
Core
Manage client configuration requests, new card program installations, and processor conversions for Visa's global payment network, ensuring compliance and seamless transactions.
Role type
Senior IC Implementation Consultant (Client Configuration)
Builds
Client payment processing capabilities and program configurations
Domain
Payments technology / Financial services
Required skills
Configuration management, complex process adherence, root cause analysis, incident triage, stakeholder coordination, technical documentation, training delivery, priority management, regulatory compliance knowledge
Preferred skills
New product/service implementation, cross-functional team leadership, process improvement, mentoring
Technologies
Visa payment network, MS Office (Outlook, Teams, Excel, PowerPoint, Word)
Responsibilities
Manage configuration requests for new card programs and processor conversions; coordinate with clients and internal stakeholders on program set-up; resolve moderate complexity issues and provide production support; document incidents and share lessons learned; lead training for internal and external teams; review and approve team implementation changes.
Seniority
Senior, hands-on IC