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Manager, Client Consulting

MY - Kuala Lumpur, Malaysia💼 Full-time🗓 2026-10-01

Core

Lead workstreams for consulting engagements and transformation programs for key issuing, acquiring, merchant, and fintech clients, focusing on payment strategy, product-market fit, and digital wallet assessments.

Role type

Manager, Client Consulting (Strategy & Transformation)

Builds

Consulting offerings, engagement delivery, and data-driven solutions (e.g., AI model deployment) for Visa clients.

Domain

Payments technology, Financial Services, Consulting

Required skills

Consulting project management, payment industry landscape knowledge, client relationship management, strategy and process improvement, data analysis, presentation skills, commercial acumen, innovation leadership.

Preferred skills

Big 4 consulting background, experience in sales teams, human-centered design, exposure to customer experience design.

Technologies

AI models, data science tools, digital payments platforms.

Responsibilities

Identify client business pain-points and define project scope; develop trusted advisor relationships with client teams; partner with functional areas to execute projects; prepare client proposals and project plans; conduct industry research and create compelling presentations; support thought leadership projects on the future of payments.

Seniority

Manager, hands-on IC with strategic oversight

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